Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function correctly, work more efficiently, and to provide information to the owners of the site. Cookies do not contain personally identifying information unless you have provided it directly to the website.

2. How We Use Cookies

Evergreenhillwhisper uses cookies to:

• Remember your cookie consent preference so we do not ask you again on each visit
• Understand how visitors use our website so we can improve content and navigation
• Ensure our website functions correctly across different devices and browsers
• Enhance your experience by storing your preferences and settings

3. Types of Cookies We Use

Strictly Necessary Cookies — These cookies are essential for the website to function. They include cookies that store your consent preferences and maintain session information. These cookies cannot be switched off as they are required for the site to operate.

Analytics Cookies — We may use anonymised analytics cookies to understand how visitors interact with our website. This helps us improve content and user experience. No personally identifiable information is collected by these cookies.

Preference Cookies — These cookies remember your choices (such as language or display preferences) for a better experience on future visits.

Marketing Cookies — These cookies are used to track your interactions with marketing materials and provide relevant content recommendations (only if you have consented).

4. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 12 months — or until you delete them manually. Our cookie preference cookie persists for 12 months unless you clear your browser data.

5. Third-Party Cookies

We may use limited third-party services such as analytics or payment processors. These services may set their own cookies on your device. We ensure any third-party providers we work with are bound by appropriate data processing agreements and comply with applicable privacy law. We do not authorize any third party to sell or use your personal information for purposes other than those specified in this policy.

6. Managing Your Cookie Preferences

You can manage your cookie preferences through our cookie banner, which appears when you first visit our website. You can adjust your choices at any time by:

• Clicking the "Customize" button on our cookie banner to select which categories of cookies to allow
• Using your browser's cookie management settings to delete or block cookies
• Disabling tracking features in your browser or device settings

Browser Management Instructions:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions

7. Opt-Out Tools

Some analytics providers offer opt-out tools that allow you to prevent the collection of your data. Please note that if you disable cookies, some parts of our website may not function as intended, and you may not be able to make bookings or access certain features.

8. Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no universal standard for recognizing Do Not Track signals, and we do not modify our data collection practices in response to Do Not Track headers.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or our cookie usage. We will post any updates on this page with a revised "last updated" date. Your continued use of the website following any changes constitutes your acceptance of the updated policy.

10. European Regulations

If you are accessing our website from the European Union or other regions with privacy regulations, additional rules may apply to our use of cookies. We comply with the European ePrivacy Directive and applicable GDPR requirements regarding cookie consent and data processing.

11. Questions & Contact

If you have questions about our use of cookies or would like to exercise your rights regarding your personal data, please contact us at:

Evergreenhillwhisper K.K.
1-2-3 Jingumae, Shibuya City, Tokyo 150-0001, Japan
Phone: +81 6-6475-3667
Email: info@evergreenhillwhisper.com